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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All HONGLING products

The group «New Technologies» offers products from the plant HONGLING: rotary, convection, electric, gas ovens, pizza ovens, spiral, planetary mixers, dough-rolling machines, bread cutters, molding machines, correctors, baking tools, spare parts, accessories
  • Rotary kilns HONGLING
    Rotary kilns
    HX-12D-01, HX-12Y-01, etc.
  • Convection ovens HONGLING
    Convection ovens
    RX-5D-N, RX-5Q-N, etc.
  • Electric furnaces HONGLING
    Electric furnaces
    XYF-1KA-T, XYF-2KA-T, etc.
  • Gas furnaces HONGLING
    Gas furnaces
    HLY-102BS, HLY-204BS, etc.
  • Pizza ovens HONGLING
    Pizza ovens
    PZE-15H, PZE-18H, etc.
  • Spiral Mixers HONGLING
    Spiral Mixers
    HS-10, HS-20, etc.
  • Planetary Mixers HONGLING
    Planetary Mixers
    LB-5D, LB-7D, etc.
  • Dough-rolling machines HONGLING
    Dough-rolling machines
    QS-520BE, QS-630BE, etc.
  • Cutting Machines HONGLING
    Cutting Machines
    HLM-31, HLM-37, etc.
  • Roller knives for pizza HONGLING
    Roller knives for pizza
    QS-12, QS-15, etc.
  • Rack cabinets HONGLING
    Rack cabinets
    XF-16A, XF-16B, etc.
  • Dough dividers, rounders HONGLING
    Dough dividers, rounders
    AUR-1P, AUR-2P, etc.
  • Molding Machines HONGLING
    Molding Machines
    HLM-36, HLM-36BP, etc.
  • Steam cabinets HONGLING
    Steam cabinets
    GRS-MC6, GRS-MC12, etc.
  • Baking Tools HONGLING
    Baking Tools
    TB, TBH, TBS, etc.
  • Spare parts, accessories HONGLING
    Spare parts, accessories
    Corollas, copper pipes, etc.

NEW TECHNOLOGIES GROUP

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